Frequently Asked Questions

Everything you need to know about finding your perfect fit and style.

How do I determine my correct shoe size?

We provide a comprehensive size guide on each product page. Since sizing can vary between brands, we recommend measuring your heel-to-toe length and comparing it to our chart for the most accurate fit.

What is your return policy for footwear?

We offer a 30-day return window for all unworn shoes in their original packaging. Please ensure the soles are unmarked by trying them on a carpeted surface.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your new pair sooner.

Are your materials sustainably sourced?

At Sole To Soul, we prioritize ethical craftsmanship. Many of our collections feature eco-friendly leathers, recycled textiles, and vegan alternatives to ensure your footprint is a green one.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your specific location.

How should I care for my leather shoes?

To maintain the longevity of your footwear, we recommend using a damp cloth for cleaning and applying a high-quality leather conditioner every 3-6 months to prevent cracking.